The Power of Perspectives

The Canadian Bar Association

Ava Chisling

Agents of Innovation

A new sheriff in legal services town

By Ava Chisling June 16, 2017 16 June 2017

A new sheriff in legal services town

 

They go by many names: Chief of staff; chief of legal operations, director of legal ops. Their tasks range from strategic planning and team building to litigation support, communications and financial management.

They’re legal ops professionals. Still largely unknown in Canada, this new breed is shaking up how legal services are delivered to everyone from small business to Fortune 500 companies in the United States. And when it comes to organizational leadership, they’re starting to elbow general counsel aside.

“General counsel do not have the training, skill sets, or time to manage complex organizations and perform the other tasks charged to them,” says professor, author and legal future evangelist Kenneth Grady.

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When Facebook and Twitter are not your friends

By Ava Chisling September 11, 2012 11 September 2012

When Facebook and Twitter are not your friends

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