The Power of Perspectives

The Canadian Bar Association

Carolynne Burkholder-James

The Practice

Tips for building a referral network

By Carolynne Burkholder-James December 7, 2018 7 December 2018

Tips for building a referral network


Radio and television commercials can help lawyers get name recognition, but word-of-mouth advertising is “way more important,” according to business coach, Dave Fuller.

“People often don’t trust advertising and they don’t trust what they see on the internet or in the media. But they do trust when a friend says, ‘Go see this lawyer’,” says Fuller, a certified professional business coach with Profit Yourself Healthy based in Prince George, B.C.

Fuller says referral sources can be an excellent way for small law firms to develop a client base. Here are three key steps to develop your network:

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The Practice

Sitting on a board can improve your professional footing

By Carolynne Burkholder-James July 6, 2017 6 July 2017

Sitting on a board can improve your professional footing


Volunteering as a board member can benefit both your community and your law career as well, according to Matthew Reid.

Reid is a personal injury lawyer with Cohen Highley LLP in London, Ont., who has extensive experience as a board member. Currently, he is a school trustee and chair of the Thames Valley District School Board and president and chair of the board at HOBY Canada, a youth leadership program. Reid has also been a board member with Regional HIV/AIDS Connection and several other organizations.

Reid says he encourages young lawyers to volunteer their services as a board member. 

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Your practice

Really getting things done on a firm retreat

By Carolynne Burkholder-James April 26, 2017 26 April 2017

Really getting things done on a firm retreat


Law firm retreats should be about more than just golf, experts say. With some preparation, a clear goal and agenda, these retreats can be a good opportunity for team building and strategic planning.

Sandra Bekhor is the president of Bekhor Management, a Toronto-based consulting firm that provides marketing and strategic planning services to professional practices and small to mid-sized businesses. She says that law firm retreats can be a chance for lawyers to get out of the day-to-day practise of law and focus on the bigger picture.

“Every law firm has higher-level objectives that they can’t get to during the week because they’re busy running their practice,” Bekhor says. “And if you don’t carve out that time outside of the office, outside of meeting with clients and managing your staff, you just never get to it.”

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The practice

Tips for dealing with self-represented litigants

By Carolynne Burkholder-James December 2, 2016 2 December 2016


The number of people representing themselves in family and civil court has dramatically increased over the last few years throughout Canada. For example, an Alberta study in 2012 found that more than half of family law files involved a self-represented litigant.

Self-represented litigants pose a challenge for lawyers, their clients and the judicial system in general. Here are some tips on how to deal with them.

Not all self-represented litigants are the same

Lawrence Pinsky lawyer at Taylor McCaffrey LLP in Winnipeg, says there are at least two types of self-represented litigants.

“First, there are those who can’t afford a lawyer. They are self-reps, not by choice but by no choice,” he says.

“Second, there are the self-reps who are self-reps by choice because they feel that one does not need any sort of education or objectivity to be a lawyer or they really want to have their voices heard or they have personality disorders,” says Pinsky. 

“I don’t think it’s fair to lump both of those groups together,” he adds.

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The profession

Being a mentor - it's good for you too

By Carolynne Burkholder-James October 7, 2016 7 October 2016

Having good mentors can be key to a young lawyer’s success. But Stephanie Okola, a Toronto-based lawyer and mediator, says that the mentors themselves can also benefit from this relationship.

Okola, who specializes in litigation at Okola Law, says that her experiences as a law student and junior lawyer inspired her to mentor others.

“I completed my law degree outside of Canada and then came back and qualified to practise law in Ontario,” she says. “Without mentorship, that process would have been impossible for me.”

Okola now uses this experience to help others who are going through the same process.

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